Software as a Service (SaaS) Fundamentals Course Series
PCA 3301 (Classroom) ~~ PCA 3302 (Virtual Classroom) ~~ PCA 3303 (Distance Learning)

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Under Construction

This course is currently in the final stage of development. It will be available in early 2013. The information on this page is preliminary and subject to change.

SMB and Enterprise companies are planning to more than double their SaaS usage between 2010 and 2012.
Source: Forrsights Software Survey

The Software as a Service (SaaS) Funadmentals course is focused on imparting the basic knowledge of how Software as a Service fits in Cloud Computing and what workload characteristics are best suited for an SaaS solution. It starts by looking at the Cloud from a business perspective: what problems can the Cloud solve. It defines Cloud Computing and describes the various implementation services and models of the Cloud. It looks at the specifics of SaaS, focusing on the benefits and risks. It finishes up with an exploration of SaaS typical usage and a market overview.

Course learning emphasis

Electrifying your business planning to grow cost-effective and profitable revenue in these tough economic times makes it crucial that you increase your knowledge and understanding of the Cloud services, their risks and benefits and the business issues that they can resolve. The primary learning outcome of this course is that your Cloud Computing knowledge and specific understanding of how Software as a Service (SaaS) may contribute; stimulating you and your team to make smart, effective and ultimately successful Cloud Computing business decisions.

You will learn that SaaS is a software distribution model in which applications are hosted by a vendor or cloud service provider and made available to customers over a network, typically the Internet, based on some defined usage rate. SaaS is becoming an increasingly prevalent delivery model as underlying technologies that support web services and service-oriented architecture (SOA) mature and new developmental approaches become popular.

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Course objectives

  • Clear away the incorrect information fog that seem to constantly swirl around Cloud Computing and SaaS
  • Provide unbiased and vendor-neutral understanding of SaaS nomenclature, attributes, risks, benefits and specific service offerings
  • Understand how to utilize Cloud Computing generally, and SaaS specifically to focus on and solve business issues
  • Ensure that your Cloud Computing and SaaS knowledge will significantly contribute to you making smart, effective and ultimately successful Cloud Computing business decisions

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This course focuses on organizational leaders, executives and anyone who will be making decisions on growing the business’ revenue and profitability with Cloud Computing technology solutions.

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Course prerequisites

There is no pre-reading or advance preparation required for this course.

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Course learning modules

  1. Cloud Computing: the business imperatives
    Real understanding of the prevailing business issues in the areas of
    • Accounting (financial)
    • Aggravation (operations and management)
    • Agility (ability to react to opportunities and threats quickly)
  2. Cloud Computing services and models overview and definition
    Understanding and appreciating how the Cloud’s scope and Software allows vendors to supply computing, platform, software and services to their customers and the four Cloud Business Models:
    • Private Cloud
    • Public Cloud
    • Community Cloud
    • Hybrid Cloud
  3. SaaS and the potential benefits and risks
    Understand the facts, barriers and risks up front; then you can make effective Cloud Computing business decisions.
  4. SaaS typical business usage and market overview
    Explores the typical applications and workloads well suited for SaaS, and looks at the current market for SaaS solutions.

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Course delivery logistics

The Software as a Service (SaaS) Fundamentals course can be delivered in any of our standard delivery options.

Course # Learning delivery methodology Course duration Class size
PCA 3301 Classroom:
Classroom-based facilitator-led and delivered lectures, group discussions, discovery and experiential learning sessions, comprehension quizzes and group and team learning interactive exercises.
4 hour delivery and exercise session Min: 4
Max: 16
PCA 3302 Virtual Classroom:
Facilitator-led Internet-enabled audio and visual lectures, group discussions, comprehension quizzes and group and team learning interactive exercises.
3 hour delivery session Min: 4
Max: 25
PCA 3303 Distance learning:
Facilitator-led Internet-enabled audio and visual lectures with a ten minute question and answer period at the end of each session.
Two 1 hour delivery sessions to meet your schedule requirements Min: 4
Max: 50

The content of the courses is the same across all delivery options. Certain exercises and activities are adapted to work in the virtual or distance learning delivery options. The amount of time for discussions and other group or team learning exercises is also correspondingly adjusted. Custom delivery options are available.

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Your organization's specific additional content, special delivery needs or participation volume requirements may be blended into these courses. For more information, see our custom training services. Please e-mail us at to plan for any customization you require.

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Course Abstract
Course Data Sheet